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Villa Experience The Haciendas of Puerto Aventuras
Hacienda Corazon — terrace, Puerto Aventuras
Hacienda Corazon — interior, Puerto Aventuras
FAQ

Everything, in one place

Booking, rates, the estate and the area. Still have a question? Ask us directly.

Hacienda Corazon — Terrace

Booking & configuration

Can we rent more than one hacienda at once?
Yes. The four haciendas sit side by side on Fatima Bay and can be booked in any combination — two, three or all four — for 51 suites and 100+ guests. See estate takeover.
How does pricing work across the group?
Every hacienda uses the same tier ladder: four suites up to its maximum, priced per night by configuration and season. From $2,860/night for four suites in autumn, plus 22% tax.
Which hacienda is right for our group?
Corazon holds up to 27, Jaguar up to 24, Magica up to 36 and del Mar up to 33. Tell us your headcount and we'll match you — or combine houses for larger parties.
Are the haciendas fully staffed?
Every stay includes a private chef, butler and bartender, daily housekeeping, groundskeeping and concierge. Meals and groceries are billed separately.
Do you host weddings and events?
Yes — the haciendas are a dedicated wedding venue with beach, garden, courtyard and poolside settings for up to 120 guests across the estate. A professional planner is required. See the weddings page.
What about Christmas and New Year?
Holiday weeks take the whole hacienda on a 7-night minimum, VIP all-inclusive: meals, beverages, liquors and a group airport transfer. Corazon $20,000, Magica and del Mar $25,000, Jaguar $26,000 per night.

Rates & policies

What's the lowest rate?
$2,860 per night for four suites (eight guests) in autumn, plus 22% tax. Every configuration and season is on the ladder above.
How much is tax?
22% on all rates — 16% sales tax and 6% lodging tax. Holiday all-inclusive rates are quoted plus tax as well.
What are the minimum stays?
3 nights in low and mid seasons (4 at Hacienda Jaguar). Christmas, New Year, Thanksgiving and holiday weeks are 7 nights and take the whole house.
Are meals included?
A private chef is included; food, groceries and beverages are billed separately, with a 20% shopping fee on pre-arrival stocking. Holiday weeks are VIP all-inclusive.
What deposits apply?
A non-refundable $300 damage waiver per stay and a refundable security deposit. 50% confirms the booking; the balance is due 60 days before arrival.
Can we add guests beyond double occupancy?
Yes, subject to approval, at $80 + tax per person per night above two guests per suite, up to each hacienda's maximum.

The estate & events

How many guests can the full estate hold?
All four haciendas together offer 51 suites for 100+ guests overnight, and wedding capacity up to 120 across the estate — see the weddings page for venues and settings.
Can we book just two or three houses?
Yes — any combination. Two houses, three, or all four, quoted per house on the shared ladder.
Is there one point of contact across the houses?
Yes. A single concierge coordinates across every hacienda you take — transfers, dining, excursions and events.
How does pricing work for a multi-house stay?
Each hacienda is priced on the same tier ladder up to its maximum suites, then combined. Send your configuration and we'll return one quote.
Can we hold a wedding across the estate?
Yes — weddings and events are welcome by arrangement, with wedding capacity up to 120 across the estate. A professional planner is required; the team coordinates with yours. See weddings.
What about the holidays?
Christmas, New Year and holiday weeks take whole houses on a 7-night minimum with VIP all-inclusive service.

The area

How far is the airport?
Cancún International (CUN) is about an hour's drive north. The concierge arranges private transfers for the group.
Is Puerto Aventuras safe and private?
It's a gated community with 24-hour security. The marina, restaurants and amenities are all inside the gates, walkable from the houses.
What's within walking distance?
The marina village — restaurants, shops, golf, tennis, a gym and Dolphin Discovery — is a two-minute walk. The beach is at your door.
What day trips are close?
Playa del Carmen (15 min), Akumal and Xpu-Ha (minutes), Tulum's ruins (30 min), Xcaret (20 min) and countless cenotes.
Is there seaweed on the beach?
The Riviera Maya can see seasonal sargassum in warmer months; the team manages the beachfront daily during stays.

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